Contact information

If you have questions about your order, shipping, products, or general inquiries, we’re here to help.

⸻

📩 Email

info@cidonnieluxe.com

We aim to respond within 24–48 business hours.

⸻

📱 Social Media

• Instagram: @cidonnieluxe_

⸻

🕒 Business Hours

Monday–Friday

10:00 AM – 6:00 PM [central time zone]

We do not respond on weekends or holidays.

⸻

📦 Order Status

If you have already placed an order, please include:

• Full name

• Order number

• Email address used at checkout

This helps us assist you faster.

⸻

🔐 Security / Fraud

For your security:

• We may verify identity or shipping information.

• Order updates will only be sent to the email used at checkout.

⸻

💡 Before Contacting Us

You may find answers in:

• FAQ

• Shipping Policy

• Return & Refund Policy

⸻

Address (Optional)

If you have a business address or PO Box:

[Your Business Name]

[Street / Suite]

[City, State ZIP]

[Country]

We do not accept returns without prior approval.